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Notes from the build.

What we learn building AI agents, MCP connectors and team training for small businesses. Real builds, real limits, and what worked, written for the people who run the work, not the engineers.

  1. Why AI Rollouts Stall by Month Three (And the Playbook Nobody Handed You)

  2. MCP 11

    The gate belongs inside the tool: giving an AI agent write access to a production CRM

  3. Agents 12

    Outcome-Based AI Pricing: Who Counts the Outcomes?

  4. AI Pricing: Why Cost-Per-Outcome Beats Tokens

  5. Agents 14

    What the Remote Labor Index Proves About Your AI Mandate

  6. Agents 15

    The gate is your hallucination detector

  7. Your AI Bill Is a Workflow Problem, Not a Hardware Problem

  8. Agents 17

    The 4 AI "Loops of Death" That Kill Budgets (And How to Stop Them)

  9. Why Your Support Bot Answers Wrong (And How to Fix It)

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