AI agents, connectors and training for service firms
Custom AI agents that take the repetitive work off your team
Service firms lose hours every week to repetitive work their tools should handle. ProNova finds that work, prices it and builds it: custom AI agents, MCP connectors and hands-on AI training on Claude, OpenAI and Vercel. Everything runs in your tools, follows your rules, and stays yours.
Built by the team behind nine years of CRM integration work at CRM Toolbox. Anthropic-certified.
Sound familiar?
- “We know AI could help, but not which jobs to build first or what they’d cost.” AI Workflow Lab
- “The repetitive work still lands on us.” Custom AI Agents
- “The connector stops right where the real work starts.” Custom MCP Builds
- “We have the licences, but only three people use them well.” Team AI Training
The problem
Why is your team still doing work an AI could handle?
Because the AI tools arrived, but the build didn't. Most service firms have nobody to pick the first jobs or build them.
You bought the licences and connected the official connectors. Then the gaps showed up. The connector can't do the one thing your team needed. Nothing should happen without your sign-off. You know what you want it to do, but not how to build it. Meanwhile the invoices, the inbox and the weekly report still land on the same few people. We build the missing part, so your tools finally do the job.
Services
What does ProNova build for service firms?
We start with the AI Workflow Lab, then build what it finds: AI agents that do a job end to end, the tools your official connectors can't provide, and training on your team's real work.
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01
AI Workflow Lab
Find your first AI builds in 2–3 weeks, specced and priced.
- 8–12 spec cards, each with a fixed build price
- A team training plan, a data and approval map, and one working prototype
- €2,500 fixed, credited to your first build within 60 days
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02
Custom AI Agents
An agent that takes one repetitive job off your plate, inside the tools you already use.
- Sorts the inbox, drafts replies, chases invoices, builds the weekly report
- Asks for your sign-off on anything that matters, with a spending limit on every run
- Runs on Claude Managed Agents, the OpenAI Agents API or Vercel
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03
Custom MCP Builds
The tools your official connector is missing, built next to it, not instead of it.
- Bulk updates, clean-ups, setup changes and real reporting
- A whole connector for tools that have an API but no official one
- A written gap analysis first, deducted from the build price if you go ahead
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04
Team AI Training
Live training on your team's own work, so everyone uses AI well, not just three people.
- Half-day, full-day or four-week formats
- One shared way of working, then practice in Claude or ChatGPT
- Your team leaves with a workflow map, team rules and shared prompts
Not sure which one? Book a scoping call. Several jobs? The Lab specs and prices them. One clear job? We quote it directly.
How we work
How does working with ProNova work?
You describe the job in plain words. We learn it from the people who do it, put a fixed price in writing, build it, and hand it over to you.
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Free 30-minute scoping call
Tell us the job you want off your plate. No technical knowledge needed.
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Intake form
A short form tailored to your tools, so we know what you use and how the work runs today.
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Discovery with the people who do the job
The Lab, or a call for one job.
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Proposal with a fixed price
What we'll build, where it needs your sign-off, and what it costs.
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Build and test on your real work
Agents run alongside your team before they act on their own.
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Hand over
It runs in your accounts, and one person on your team is trained to own it.
OptionalA monthly support plan that keeps it running as models, APIs and tools change.
Why ProNova
Why work with ProNova?
Because we've spent a decade connecting business tools for growing companies, and now we build the AI layer on top.
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Nine years of integration work behind us.
Izzy and Ranya ran CRM Toolbox together until its acquisition in 2023, then led CRM and integration services across Europe and the Americas.
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Anthropic-certified.
Both founders hold Anthropic certifications in the Claude API, Claude Code and MCP, and Ranya is certified to teach AI Fluency.
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No AI engineer needed.
No engineering team needed on your side. One person is trained to own what we build.
We do
- Tell you when a simpler tool will do the job
- Put a fixed price in writing before we build
- Use the official connectors you already have, and build only what's missing
We don't
- Sell demos that only work on fake data
- Mark up your AI usage or hosting costs
- Lock you into our platform. There isn't one.
Which AI platforms does ProNova build on?
Claude, OpenAI and Vercel. We pick the one your team already uses, or the one your data rules require.
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Claude (Anthropic)
Claude Managed Agents, Claude Code, Cowork and MCP
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OpenAI
The Agents API and ChatGPT
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Vercel
eve and AI Gateway, for spending limits, backup models and stricter data control
FAQ
Questions service firms ask about AI agents
01 / 07
No. You tell us the job and what good work looks like. We handle the build and train one person on your team to own it.
02 / 07
A connector gives your AI assistant access to a tool. An agent uses those connectors to do a whole job, often on a schedule, without someone prompting it each time.
03 / 07
We build the missing tools next to it. If your tool has an API but no connector, we build the whole connector.
04 / 07
You decide what needs your sign-off, which data the agent can see, and how much each run can spend. Every action is logged, and you can switch it off at any time.
05 / 07
Everything runs in your own accounts with Anthropic, OpenAI or Vercel. If your data can't leave your control, we use only AI models that keep none of it, or run on your own cloud.
06 / 07
The AI Workflow Lab is €2,500 fixed. Each build gets a fixed price in writing. AI usage is on your account, no markup.
07 / 07
One person on your team, trained at hand-over, or our optional monthly support plan.
What's the one job you'd take off your team's plate?
Book a free 30-minute scoping call and bring it with you. We'll tell you whether the Lab, an agent, a connector or training fits, or whether you don't need us at all.